You must be of legal smoking age in your state / country to purchase a Razka product.
Simply open the package, and then take a puff!
When you cannot puff out anything, it is empty. But the last draw will not taste burnt at all, as our Razka product is consistent from beginning to end.
It depends on where you purchased it. Please contact the retailer where your device was purchased, and provide your original purchase receipt.
Razka has its own flavor formula. Every puff would give you a solid throat hit, deep satisfaction, which is as awesome as your morning sip.
All refunds will be returned to your original payment account within 15-30 working days. The specific time will vary depending on the payment method.
If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to email@example.com to help you deal with it. Our customer service will reply your email within 24hrs.
Depending on the order address, the shipping methods vary.